Shipping Policy

This Shipping Policy explains how AMAX processes and delivers orders placed through our website.

Order Processing Time
Orders are processed within 1–3 business days after payment confirmation. Processing time may increase during sales periods, holidays, or high demand.

Orders are not processed on Sundays or public holidays.

Shipping Time
Estimated delivery time is 3–7 business days, depending on the customer’s location and courier service availability.

Delivery timelines are estimates and not guarantees.

Shipping Coverage
We currently ship to serviceable locations supported by our courier partners. Some remote locations may experience longer delivery times.

Tracking Information
Once your order is shipped, tracking details will be shared via email or SMS.

Delivery Delays
Delivery may be delayed due to:

• Courier service issues
• Weather conditions
• Natural disruptions
• Public holidays
• Incorrect shipping details

AMAX is not responsible for delays caused by third-party logistics providers.

Incorrect Address
If a package is returned due to an incorrect address provided by the customer, additional shipping charges may apply for resending.

Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us within 5 days of delivery or expected delivery.

We will coordinate with the courier service to resolve the issue.

Policy Updates
AMAX reserves the right to modify the Shipping Policy at any time without prior notice.