FREQUENTLY ASKED.

Browse our collection, select your preferred product and size, add it to your cart, and continue to checkout. Enter your delivery details and complete the available payment steps to place your order.

After a successful order, you should receive an order confirmation through the contact method provided at checkout. If you don't receive it, check your spam folder and contact our support team with your order details.

Available payment methods are displayed at checkout. Please check the options shown there before completing your purchase.

Contact us as soon as possible if you need to change or cancel an order. Changes may not be possible once processing or dispatch has started. Our team will explain the options available under the applicable policy.

Our collection is designed around an anime streetwear aesthetic, with oversized fits on designated products. Check the individual product description and size guide to confirm the fit of the item you want.

Check the AMAX Size Guide and compare its garment measurements with a T-shirt you already own and like. If you're unsure, contact us before ordering.

Product images are intended to represent the item. Colours and fine details may appear slightly different depending on your screen and lighting conditions. Please review the product details before ordering.

Restocks depend on product availability and future collection plans. Check the product page for current availability or contact us for an update.

Available delivery destinations are shown at checkout. Shipping availability may vary by location. If your address isn't accepted, contact us to check whether delivery is possible.

Delivery times depend on your location, order processing, and the delivery service. Please refer to the estimates shown at checkout or in your dispatch confirmation.

If tracking is available, you'll receive the relevant details after dispatch. If your tracking information isn't updating, contact support with your order number.

Check the latest tracking status first. If the parcel appears lost or has been marked delivered but hasn't arrived, contact us so we can help investigate.

Return and exchange eligibility depends on the product, its condition, the reason for the request, and AMAX's applicable policy. Contact us before sending an item back.

Contact our team with your order number and a description of the issue. Photos of the product and packaging can help us review the situation and explain the next steps.

After a refund is approved, the time it takes to appear depends on the payment provider and your bank. Contact us if you need an update on an approved refund.

Follow the care label on your garment. As a general precaution, turn printed T-shirts inside out before washing, use a suitable wash cycle, and avoid ironing directly over the print. The garment's own care instructions take priority.

Visit our Contact page and send us your question. For order-related enquiries, include your order number so we can help more efficiently.